General Banking Enquiries

Call 1-888-310-4722

 

Online Banking

Call 1-877-621-8811

 

Mailing Address:

885 West Georgia Street 

Vancouver, British Columbia 

V6C 3E9

HSBC Premier Customers

HSBC Premier accounts

Canada & USA: 1-866-233-3838

Anywhere else in the world, call collect: 1-604-216-8800

HSBC Premier MasterCard

Canada, USA, & Europe: 1-866-405-4722
Anywhere else in the world, call collect: 1-905-415-4722

Business and Corporate Banking Customers

Call 1-866-808-4722

 

Monday to Friday
9:00 am to 8:00 pm EST
6:00 am to 5:00 pm PST

Small Business Banking Customers

Call 1-877-955-4722


Monday to Friday
8:00 am to 8:00 pm EST
5:00 am to 5:00 pm PST

HSBC Mastercard® Cards

HSBC Mastercard Customer Care 
(General inquiries, lost or stolen cards)

 

Within Canada/USA: 1-866-406-4722
Anywhere else in the world, call collect: 1-905-415-4723

 

HSBC Rewards Customer Care 

(English, French, Cantonese and Mandarin)

 

Weekdays 9:00 am to 8:00 pm EST

Saturday 9:00 am to 5:00 pm EST

 

Premier line 1-866-611 HSBC (4722)

World Elite line 1-888-560 HSBC (4722)

All other cards line 1-866-688 HSBC (4722)

 

Card Activation
Anywhere within Canada/USA: 1-866-573 HSBC (4722)

Telephone Device for the Deaf (TTY)
1-866-525 HSBC (4722)

HSBC Mastercard Payment Address
P.O. Box 11749, Station Main
Montreal. QC H3C 6T4 

HSBC Mastercard Inquiries Address
P.O. Box 20, Station M
Montreal, QC
H1V 3L6

Lost or Stolen Cards

HSBC Bank card
Call 1-888-310-4722

HSBC MasterCard
Call 1-866-406-4722

HSBC Premier MasterCard
Call 1-866-405-4722

Branch and ATM Locators

Outside of Canada, call toll-free from:

  • Hong Kong: 800-96-7175
  • Taiwan: 0080-112-6127 
  • Singapore: 800-1011026
  • Australia: 1-800-504-061
  • UK: 0800-96-7712
  • USA: 1-800-291-3888 

Call from anywhere else in the world:

  • 1-604-525-4722

More HSBC Contact Numbers

Global Investor Immigration Services ("GIIS")

General inquiries: 1-604-631-8089

HSBC Global Asset Management

For mutual fund related inquiries, please contact us at 1-800-830-8888

HSBC Investment Funds

For mutual fund related inquiries, please contact us at 1-800-830-8888.

HSBC Wealth Compass
For HSBC Wealth Compass-related inquiries, please contact us at 1-877-801-4722 or visit wealthcompass.hsbc.ca

HSBC Designated Branches

HSBC Designated Branch locations by Province
Province Branch location

British Columbia/

Northwest Territories/

Yukon/Nunavut

Vancouver Main Branch (Transit #10020)

885 West Georgia Street

Vancouver, British Columbia, V6C 3G1

Alberta

Edmonton Branch (Transit #10099)

10250 – 101 Street NW

Edmonton, Alberta T5J 3P4

Saskatchewan

Regina Branch (Transit #10128)

1874 Scarth Street

Regina, Saskatchewan S7K 0C1

Manitoba

Winnipeg Branch (Transit #10317)

Suite 110- 330 St. Mary Avenue

Winnipeg, Manitoba R3C 3Z5

Ontario

Toronto Main Branch (Transit #10002)

70 York Street

Toronto, Ontario M5T 2W4

Quebec

McGill College Branch (Transit #10001)

2001 McGill College Avenue, Suite 150

Montreal, Quebec H3A 1G1

Nova Scotia

Halifax Branch (Transit #10093)

1801 Hollis Street

Halifax, Nova Scotia B3J 3N4

New Brunswick/PEI

Saint John Branch (Transit #10024)

520 King Street

Fredericton, New Brunswick E3B 6G3

Newfoundland

St. John's Branch (Transit #10043)

205 Water Street

St. John's, Newfoundland A1C 5L7

HSBC Designated Branch locations by Province
Province

British Columbia/

Northwest Territories/

Yukon/Nunavut

Branch location

Vancouver Main Branch (Transit #10020)

885 West Georgia Street

Vancouver, British Columbia, V6C 3G1

Province

Alberta

Branch location

Edmonton Branch (Transit #10099)

10250 – 101 Street NW

Edmonton, Alberta T5J 3P4

Province

Saskatchewan

Branch location

Regina Branch (Transit #10128)

1874 Scarth Street

Regina, Saskatchewan S7K 0C1

Province

Manitoba

Branch location

Winnipeg Branch (Transit #10317)

Suite 110- 330 St. Mary Avenue

Winnipeg, Manitoba R3C 3Z5

Province

Ontario

Branch location

Toronto Main Branch (Transit #10002)

70 York Street

Toronto, Ontario M5T 2W4

Province

Quebec

Branch location

McGill College Branch (Transit #10001)

2001 McGill College Avenue, Suite 150

Montreal, Quebec H3A 1G1

Province

Nova Scotia

Branch location

Halifax Branch (Transit #10093)

1801 Hollis Street

Halifax, Nova Scotia B3J 3N4

Province

New Brunswick/PEI

Branch location

Saint John Branch (Transit #10024)

520 King Street

Fredericton, New Brunswick E3B 6G3

Province

Newfoundland

Branch location

St. John's Branch (Transit #10043)

205 Water Street

St. John's, Newfoundland A1C 5L7

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